Privacy Policy
1. Information We Collect
Personal Information
We may collect personal details like your name, email address, phone number, and payment information to process transactions, provide customer support, and offer personalized experiences.
Device and Usage Data
We automatically gather data on how you interact with our services, including your IP address, device type, operating system, browser type, and site navigation.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, remember preferences, and analyze site traffic. You can manage cookie settings through your browser.
2. How We Use Your Information
We use your information to enhance your experience and improve our services:
- Service Delivery: Your data helps us provide personalized responses, suggestions, and other features of MOSOSO™.
- Improvement and Development: We analyze usage data to improve MOSOSO™ features and functionality.
- Customer Support: If you contact us for support, we may use your information to address and resolve your concerns.
- Security: We use information to maintain the safety and security of MOSOSO™, including monitoring for suspicious activities and improving fraud detection.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share data under the following circumstances:
- Service Providers: We may share your data with third-party vendors who assist in operating MOSOSO™ or improving the services, such as hosting, analytics, or customer support.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.
We use GoHighLevel as a Customer Relationship Management platform to manage leads and client communications. In doing so, personal data (such as contact details) may be processed within GoHighLevel. GoHighLevel is a U.S.-based service provider, and we have a Data Processing Agreement in place. Data is only processed upon your consent and in accordance with applicable data protection laws.
4. Data Security
We take reasonable measures to protect your data from unauthorized access, disclosure, or alteration. However, no online service is entirely secure, and we cannot guarantee the absolute security of your information.
5. Your Data Rights
You have rights regarding your personal information, including:
- Access: You may request access to the data we hold about you.
- Correction: If your data is inaccurate, you can request corrections.
- Deletion: You can request the deletion of your personal information, subject to legal obligations.
- Opt-Out: You can opt out of data collection for certain uses like personalized marketing.
6. Order and Payment Processing via FunnelPay
For the processing of orders, payments, and invoicing, we use the FunnelPay platform.
Provider: Patrick Mentler, Siemenstr. 42, 59199 Boenen, Germany, Email: info@funnelpay.de
FunnelPay processes the data exclusively in accordance with our instructions. For this purpose, a Data Processing Agreement (DPA) pursuant to Art. 28 GDPR has been concluded.
The processed data includes in particular: First and last name, email address, billing and, if applicable, shipping address, company name and VAT identification number for business customers, order and contract details, payment status, invoice data, as well as technical data such as IP address, date and time of access, and browser information.
The purpose of the processing is the execution of the ordering process, the settlement of the payment, the creation of invoices, and providing support related to your order.
The legal basis for this is Art. 6 (1) (b) GDPR (performance of a contract or implementation of pre-contractual measures). Insofar as we process the data for the prevention of abuse and for the security of the ordering process, the legal basis is Art. 6 (1) (f) GDPR (legitimate interest in the security of the ordering process and the prevention of abuse).
7. Third-Party Links
MOSOSO™ may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.
8. Children's Privacy
MOSOSO™ is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected data from a child without parental consent, we will take steps to delete that information.
9. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations
10. International Data Transfers
If your data is transferred to countries outside your jurisdiction, we ensure it is protected according to applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be reflected at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or MOSOSO™'s data practices, please contact us at:
Email: mososo@mososo.io
By using MOSOSO™, you agree to the terms outlined in this Privacy Policy.