A well-established crafts business with a strong reputation and loyal customers. But new inquiries came almost entirely through word of mouth. When the phone didn't ring, revenue stalled, and growth depended on luck, not on a system.
We started with how they show up. They got a new SEO-optimized website that ranks in their region, with an inquiry system that pre-qualifies every request. That ended the price haggling. Social ads then put their work in front of the right people nearby, with warm-up and retargeting campaigns that pulled qualified traffic straight in. Automatic follow-ups now carry every lead to a decision around the clock, and the CRM brings every lead, message and customer into one place, so nothing falls through the cracks.
The result: 34 qualified inquiries in 30 days, 9 high-value consultation calls, and a pipeline that now runs in the background while they focus on the craft.
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